Government Courses
Government Courses

Level 2 Certificate in Understanding Excellence In Customer Service for Hospitality

Course Description

In the hospitality sector, staff are often the forefront of the business and first impressions are vital. It is therefore important that those working in hospitality are highly professional. Understanding how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles.


Course Content

This course is available online or as a paper-based submission

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