Team Leading
Course Description
Strong team leadership is essential for providing guidance, direction and instruction among a group of individuals. Our nationally recognised qualification is designed to provide a foundation for development in the role of team leader within a care setting and, on achievement, evidences that the learner has fully understood these key principles.
• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you -no need to attend college
• Improve your understanding of how to successfully lead a team
• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you -no need to attend college
• Improve your understanding of how to successfully lead a team
Course Content
- Workbook 1: Section 1 – Principles of Team Leading
- Workbook 1: Section 2 – Understand business
- Workbook 1: Section 3 – Understand how to communicate work-related information
- Workbook 1: Section 4 – Extension Activities
- Workbook 2: Section 1 – Understand customers
- Workbook 2: Section 2 – Understand how to deliver customer service and resolve problems
- Workbook 2: Section 3 – Understand how to develop working relationships with colleagues
- Workbook 2: Section 4 – Understand health and safety procedures
- Workbook 2: Section 5 – Understand how to handle information and mail
- Workbook 2: Section 6 – Extension activities
Eligibility Criteria
Aged 19+ (born before 01/09/1999) Aged 19 – 23 Must already have a level 2 in any other subject
Lived in the UK or EU for the past 3 years. This course is available Fully funded if you meet the above criteria
Not on an Apprenticeship
